Refund policy

IN STORE RETURN POLICY

7 DAYS FOR FULL REFUND with receipt & 14 DAYS FOR EXCHANGE OR STORE CREDIT with receipt.

*Cards, Paper by the Piece, Plush toys, Blankets & Pillows, Dated Product, Earrings & all Seasonal items are FINAL SALE*

 

ONLINE RETURN POLICY

Email takenoteboutique@gmail.com with exchange, store credit or refund request. Please include original order ID number found on original emailed invoice, and reason for return or exchange.

Request a refund for regular price products within 3 days of delivery. 

Request an exchange or credit for regular priced merchandise  within 7 days of delivery. (Credits will be applied to a Gift Card.)

*Any Merchandise that has been discounted in any way (markdown, temporary promotion or clearance) are FINAL SALE and cannot be returned for a refund, exchange or credit.

*Fountain Pens with ink punctured or ink run through the reservoir are FINAL SALE. 

Items returned must be in perfect condition, unaltered, and with all tags attached.  All items are inspected and protected before they are shipped so we are not liable for any damages incurred during the shipping process. We ask that you take the same care when shipping a return back to us. Items that do not comply with the return conditions may be denied at our discretion.

SHIPPING

All shipping expenses for returns are to be paid by the customer. We will not accept returns sent C.O.D.

Please return with tracking number to be emailed to takenoteboutique@gmail.com to avoid any delays or lost packages.

RETURN/EXCHANGE FORM

1. Email takenoteboutique@gmail.com with exchange/credit/refund request. Subject ONLINE RETURN. In the email please include order ID number and reason for return.

2. Once approved, we will issue a Return Authorization number (RA number) along with further instructions.

3. Wrap the parcel; write the RA number and “Return” on the outside of the package and return to the following address:

Take Note Stationery Boutique

1002 King St W.

Hamilton, ON

L8S 1L1

905 522 7668

RETURN 

RA # ___________

4. Email tracking number to takenoteboutique@gmail.com

Returns are processed within 3 business days of item receipt. You will be notified by email once we have initiated the refund or issued store credit. All refunds are provided in the same method as the original payment.